Refund policy

What this policy covers

This policy covers any paid educational program, course, session or service you buy from D&T Equity Inc. It does not cover investment products, accounts or securities of any kind — those are not sold by D&T and are not purchased through this website.

Asking us a question costs nothing and carries no obligation. Our consulting fee is a one-time $100 for a 30 minute call, or for working through it by email instead, and it includes helping you get your account set up. The price and terms for anything else you might enroll in are shown to you before you pay.

How to request a refund

Call or text us and tell us you would like a refund. You do not need a special form or a reason, though telling us what went wrong helps us fix it.

We will confirm we have your request and let you know the outcome. If you paid by card, the refund goes back to the same card you used. Refunds are issued to the original payment method only.

Timing

Refund requests are accepted within the period stated for the program you enrolled in, which is shown at the time of purchase. If you are unsure what applies to you, ask us and we will tell you plainly before you decide anything.

Once a refund is approved, it is processed right away on our side. How quickly it appears on your statement depends on your bank or card issuer, and is usually a few business days.

Programs that have already been delivered

Where a program has already been delivered in full, a refund may not be available. If that applies to your purchase, we will tell you up front rather than after you ask.

If something was billed in error, or you were charged twice, contact us and we will sort it out and refund it. That is a mistake on our side, not yours.

Cancelling a recurring payment

If you are on a recurring program and want to stop, tell us and we will cancel it. Cancelling stops future charges. It does not automatically refund charges already made, but ask us and we will look at your situation honestly.

Questions

If anything here is unclear, or you want to know exactly what applies to you before you pay for anything, contact us first. We would rather answer a question up front than have you pay and wonder.